COVID-19 Response

The following information regarding our response to COVID-19 (Coronavirus) will be updated regularly.

Hope Center is not accepting people exiting from other facilities/housing where they can shelter in place or should have a discharge plan that does not include becoming homeless.  This includes hospitals, halfway houses, or sober living housing. Violations will be reported to appropriate governing agencies. Request for exceptions must be approved through the Intake Coordinator. Call (859) 252-7881 for more information.

The coronavirus pandemic greatly affects us all, but imagine not having a home in which to shelter in place. Our clients and those experiencing homelessness have been battling against both being homeless and COVID. We have been the home, the support and the safe spot for them during this frightening and uncertain time.

“It means to me a place to stay safe and food to eat. I’m safe here.” said David, an Emergency Shelter client housed at the satellite Hope Center shelter at Transylvania University.

We are working around the clock to ensure the health and safety of our 650+ clients and the staff who serve them. This is a team effort along with you, our community. Thanks to you, we were able to respond to this crisis quickly and comprehensively.

More Space

Additional space was our first need as it allows us to meet social distancing recommendations. Transylvania University generously donated the use of the Clive M. Beck Center as a temporary shelter for about 40 individuals. Emergency Disaster Services brought us two portable bedding trailers so we could spread out the Emergency Shelter men even more. Additionally, we brought in a portable shower unit and additional restrooms for more personal hygiene space.

More Staff

With more space comes the need for staff to oversee and care for clients. We have hired more caseworkers, reassigned case managers, and added additional peer mentors to help supervise all the new spaces. Our staff have shown the passion and compassion they have for helping our clients through this time.

“Having the Beck Center space has given me a sense of peace for my clients,” said Tiffany Williams, Hope Center Case Manager. “Knowing that such an amazing community like Transylvania University was willing to open up their doors for us gives hope and protection to my guys.  I could never thank Transy enough for their hospitality.”

More Comfort

Food, bedding, medicines and personal protective equipment provide safety and comfort. Outfitting our 650 plus clients and 90 plus staff with all of these necessities has been a constant process. When we have put a plea out for help, you all have stepped up. Thank you for your continuous generosity. 

Below you will find answers to frequently asked questions regarding our COVID-19 policies.
If you cannot find the information you need, please refer to the contacts listed at the bottom of the page.

Information About Our Services

Is your Emergency Shelter still open?

Yes, our Men’s Emergency shelter is still open and operating 24/7. Additional precautions such as temperature readings and thorough sanitizing and cleaning will be implemented in an effort to maintain the health and safety of our clients. In an effort to maintain the safety of our clients and community, the Hope Center is not accepting people exiting from other facilities/housing where they can shelter in place, or those who have a discharge plan that does not include becoming homeless. This includes hospitals, halfway houses, or sober living housing. Violations will be reported to appropriate governing agencies. Request for exceptions must be approved through the Intake Coordinator. Call (859) 252-7881 for more information.

Are 12-step Support Groups still meeting?

All in-person 12-step groups open to the public have been suspended until further notice. There are several virtual 12-step meetings which can be found here

Can I visit my loved one in the Recovery Program?

No. As a precautionary measure, the Hope Center Recovery Programs for men and women are temporarily suspending all outside visits.

Will the Jacobs Hope Cafeteria be open to the community for dinner?

Yes. The Jacobs Hope Cafeteria will serve to-go meals for dinner to anyone in the community. 

Are you still accepting new clients into the Recovery Program?

No, we are currently not accepting new referrals into our Recovery Programs.

Information About Volunteering & Donations

Will I still be able to volunteer at the Hope Center, Jacobs House Cafeteria, or Privett Center?

In an effort to keep Hope Center clients, volunteers and donors as healthy as possible, we are suspending all volunteer activities until further notice. We are working very closely with the Health Department and following CDC guidelines. We will reevaluate our policy and post updates as new information becomes available.

How can I make a financial gift to support the Hope Center?

Financial donations can be made here: https://www.hopectr.org/donations/. The Hope Center appreciates your support throughout this time.

DONATION NEEDS

Call the front desk when you arrive and a representative will come get the donation from your car!

Please note: we are not accepting clothing (except NEW underwear as listed below) or furniture/housewares at this time.

Emergency Shelter:
360 W Loudon Avenue
859-252-7881
  • Sack lunch supplies (bread, meat, cheese, packaged snacks)
  • NEW Underwear (various sizes)
  • Hand sanitizer
  • Ground coffee
  • Toilet paper
  • Toiletries, especially disposable razors
  • No-touch thermometers
  • Latex gloves (size XL)
Men’s Recovery Center:
250 W Loudon Avenue
859-225-4673
  • No-touch thermometers
  • Toiletries
  • Latex gloves (size XL)
  • Hand sanitizer
  • Cleaning supplies
  • Razors
  • Deodorant
  • Toilet paper
  • Towels (new or used)
Women’s Recovery Center:
1524 Versailles Road
859-252-2002
  • No-touch thermometers
  • Latex gloves
  • Toiletries and feminine hygiene products
  • Hand sanitizer
  • Cleaning supplies
  • NEW Underwear (various sizes)
  • Yoga mats
  • Toilet paper

Thank you for your patience as we implement procedures to keep our clients and community safe.

 

Please keep watch of our social media for any upcoming changes.

Get Help

Emergency Shelter

360 W. Loudon Ave. Lexington, KY 40508

859-252-7881

Hyde Hope Health Clinic: 859-225-5035

(For Recovery Program intake, call the Emergency Shelter and ask for Intake)

Reach Us

Men's Recovery Intake Number

859-252-7881

Women's Recovery Intake Number

859-252-2002

Donations & volunteers

859-721-0144

The Hope Center is a 501c3 non-profit.
For all donations or volunteer assistance contact the Development Department at 859-721-0144.

For Men’s Emergency Shelter and Recovery Program questions and intake call 859-252-7881.
For Women’s Recovery Program intake call 859-252-2002.

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