Frequently Asked Questions

Clients work through at their own pace, but typically, the program takes 6 to 12 months to complete.

Clients aren’t allowed to work until they have completed Phase 1. In Phase 2 they begin to transition out and can work in or outside the facility. While in Phase 2 clients will be connected to resources in and around the community to help with housing, occupational skills, etc.

In many cases, clients begin the program sleeping at the Emergency Shelter. As soon as possible, they are moved to a bed at either the Don & Cathy Jacobs House or the George Privett Recovery Center.

It is best to only bring two to three changes of clothes, and shoes. Toiletries will be provided by our facility. No electronic devices are allowed (i.e., cell phones, iPods/MP3 players, game systems, tablets or laptops, etc.).

There are pay phones at all three facilities including the Jacobs House, Privett Center and Emergency Shelter. If possible, clients should bring a pre-paid phone card, a much more economical option than long-distance collect calls. Clients are only permitted to use the phone during specific hours during the day.

If you have a family member who is a client of the Men’s Recovery Program, you can call (859) 225-4673. Please be aware that due to confidentiality requirements, we cannot confirm nor deny that a client is here. However, let staff know what the problem is and they will find the client if they’re here and have them call you back.

For intake into the Recovery Program call (859) 252-7881. Ask for the Intake Office.

To apply for the MH/Dual Diagnosis Program at the Hope Center, please call the Intake Office at the Emergency Shelter; to expedite that process arrive in person to fill out an intake form. After meeting with an intake professional, you may be referred to the Mental Health/Dual Diagnosis Program. Following that referral you will be given a Mental Health Assessment to determine if you are eligible for the program. If you are referred to the Men’s Recovery Program via the Department of Corrections, you are automatically ineligible for the MH/Dual Diagnosis program.

Payee services, medication management, housing support, case management, group therapy, community referrals, 12-step meetings, appointments/treatment with psychiatrists and psychiatric nurses.

Yes. Part of being in the Mental Health/Dual Diagnosis Program at the Hope Center involves clients keeping regularly-scheduled appointments with a psychiatrist. After you have met with the psychiatrist, he or she will prescribe what has been deemed appropriate, and we will make sure you receive your medications.

Not immediately. However, after you have entered the Mental Health/Dual Diagnosis program and have been assessed, a private room may become an option, depending on availability.

Staff of the Mental Health/Dual Diagnosis program will help any qualifying client with the application process, which is the first step in receiving disability benefits.

SSI, or Supplemental Security Income, is a low-income program that assists individuals who are disabled and have not paid enough into Social Security to qualify for regular Social Security disability. In this program, your situation may be reviewed periodically to make sure you are still eligible. SSDI, or Social Security Disability Income, is for individuals who have paid enough to Social Security to qualify for regular disability. Some people receive a combination of both SSI and SSDI, and others receive only one or the other – the type of assistance you receive depends on how much you have worked.

Yes. College and University student practicums are available to students interested in a career in Human Services, Social Work, Psychiatry or Psychology. Our facility provides supervision hours by a Social Worker or LPCC in either the Men or Women’s Recovery Program or the Mental Health/Dual Diagnosis Program. For more information feel free to contact Elyse Litton at (859) 225-4673 ext. 108 or Shawn Lutchfeld at (859) 543-2222 ext. 26. Typically practicum student positions are based on needs, experience and availability.